Store Manager

Full Time | On-Site | Pune | Posted on 23rd December

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About us:

We are a young dynamic team obsessed with the world of gardening and taking it to people. As a top emerging brand fuelling India’s new-found love for gardening, we are invested in being the best aid to existing gardeners as well as the newbies who step into this world every single day.

We owe our success to a team of people who care about each part of the process – from horticultural experts to customer delight. Our inclusive environment inspires our tribe to do better, experiment more, collaborate, and feel more encouraged to share their ideas. As we continue to grow rapidly, we’re always on the lookout for problem-solving & big thinkers to come aboard!

Responsibilities:

  • Team Management (CSA & Support Staff) & Team Motivation.
  • Team Discipline & Grooming.
  • Target Achievement: Individual, monthly & quarterly.
  • Making and sharing daily/Monthly/ sales & Stock report.
  • Tracking & Monitoring records of expenditure, sales figures, and employee performance.
  • Cash Management (Store & Petty cash) & Banking.
  • Stock Management (Maintaining the base Stock at all time)
  • Implement measures to avoid stock damages, theft, and wastage.
  • Monitoring stocks and product displays, and the general appearance of the store as per the planogram.
  • Monitoring Plants health & Managing Store VM.
  • Analyzing market trends and offering products that would appeal to customers.
  • Looking for opportunities for Events & exhibitions.
  • Customer Relationship Management: Addressing customers’ requests, comments, and complaints.
  • Training & Development of store team./li>
  • Preparing store team roaster.

Requirements:

  • Minimum 4 year of experience in relevant field (retail store sales)
  • Excellent verbal, written and interpersonal communication skills.
  • Outstanding customer service skills and dedication to providing exceptional customer care

If you love plants, the world of e-commerce and super-passionate teams, we may be just the right fit for you. Side note – your home will look great once you join us